Can't print my drawings

Latest post 10-29-2009 10:17 AM by SDSupport. 1 replies.
  • 10-29-2009 3:33 AM

    Can't print my drawings

    I'm trying to print a SmartDraw drawing but not able to. The SmartDraw file size is aroung 70K but when I print the size increases to around 70MB on the print spool. The same thing happens when I export the drawing to PowerPoint or Word. Why does the print file size increase?

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  • 10-29-2009 10:17 AM In reply to

    Re: Can't print my drawings

    Dear Mohammed,

    We responded to your personal support inquiry eariler, requesting your SDR file.  The issue could be due to having too many "Effects" (e.g. drop shadows) applied to your diagram.  The "Effects" can be turned on or off via the Shape Style Group under the Home Ribbon Tab.  If you have many "Effects", try turning them off to see if that resolves the issue.
    That is just a guess at this point as we would need your file in order to be sure of that solution.

    Regards,
    SmartDraw Support

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