Butch,
Thank you for posting. While we would love to implement all the features customers request, the simple fact of the matter is that we are not always able to do so (at least as quickly as many users want). In addition to that, some requests are outside of what the developers aim to accomplish with SmartDraw. So while we do use the "I am afraid we do not offer that capability in SmartDraw at this time" reply more frequently than we care to; know that the suggestions / requests are logged and are at the very least reviewed by our Development Team.
So that said, you do see the "I am afraid we do not offer that capability in SmartDraw at this time" answer in the SmartDraw Forum frequently, as that is what it is for, to make inquiries and discuss solutions to issues customers are experiencing. This frequently includes "how to" questions for capabilities SmartDraw does not have.
We're you seeking a particular feature we don't currently offer?
Regards,
SmartDraw Support